PayAssure is committed to protecting the privacy of our users, partners, and visitors. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices you have about your information.
We may collect name, email address, phone number, and other identifiers when you register, contact us, or use our services.
We may collect business name, registration number, tax information, and business address as part of onboarding and verification.
We collect browser type, IP address, device details, and operating system information to help secure and improve the platform.
We collect login history, API usage, transaction logs, and audit logs to operate the service, troubleshoot issues, and detect fraud.
When required by law, we process data based on consent, performance of a contract, legal obligations, or our legitimate interests (such as fraud prevention and platform security).
We may share data with payment providers, banking partners, cloud and infrastructure providers, identity verification services, and regulatory authorities when required. All third-party processors are bound by contracts and security measures to protect your data.
We use encryption in transit and at rest, strict access controls, multi-factor authentication for admin access, secure infrastructure, monitoring, and regular security reviews to protect data.
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, withdraw consent, and lodge complaints with supervisory authorities.
Your data may be processed in jurisdictions outside your country. Where transfers occur, we apply appropriate safeguards to protect your privacy.
PayAssure is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
We may update this Privacy Policy periodically. Material changes will be reflected by updating the "Last Updated" date and, where required, notifying users.
For privacy inquiries, data subject requests, or compliance questions, contact us at info@payassure.co.ke.
