Terms of Service

1. Acceptance of Terms

By using PayAssure, you agree to be bound by these Terms. If you do not agree, do not use the platform.

2. Eligibility

Users must be legally capable, provide accurate information, and, where applicable, represent a registered business to use the platform.

3. Accounts

Users are responsible for maintaining the confidentiality of their credentials, notifying PayAssure of unauthorized access, and keeping account information accurate.

4. Platform Services

PayAssure provides onboarding, payment orchestration, settlement processing, financial reporting, and API integrations. Specific features available to you depend on your account and any agreements in place.

5. Acceptable Use

You must not attempt unauthorized access, reverse-engineer APIs, submit fraudulent transactions, misuse credentials, or interfere with platform availability.

6. Fees

Applicable fees for services will be communicated separately and, where applicable, agreed in writing.

7. Availability

While we strive for high availability, we cannot guarantee uninterrupted service due to maintenance or third-party outages.

8. Intellectual Property

All trademarks, source code, documentation, APIs, and logos remain the property of PayAssure or our licensors. Users are granted only a limited license to use the platform as permitted by these Terms.

9. Confidentiality

Both parties should treat proprietary information disclosed in the course of using the platform as confidential and use it only for permitted purposes.

10. Limitation of Liability

The platform is provided "as available". To the maximum extent permitted by law, PayAssure limits its liability for damages arising from use of the service.

11. Indemnification

Users agree to indemnify PayAssure for losses arising from misuse of the platform or violation of these Terms.

12. Suspension and Termination

We may suspend or terminate accounts for fraud, illegal activity, or security concerns. We may also suspend service for maintenance with reasonable notice.

13. Governing Law

These Terms are governed by the laws of the Republic of Kenya.